February 2, 2015 9:12 am

What quality means to Phonelink

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As our partnerships with key contractors Pembroke CC and Neath Port Talbot CC show, we take quality very seriously and not just in our large scale projects. All of our installations are covered by a full 12 month warranty. We know how important both high speed data networks and telecommunications are to our customers and through testing every single data socket that we install, we make sure that you stay connected all year.

The testing  process oFluke Testing Kitur engineers use revolve around a pairing between a testing unit and a  receiving unit, both provided by Fluke Networks. Our certified installers use these on every build to know precisely how the network is responding. For example, these units will report on the length, delay and loss that allow our installers to get a detailed understanding of your network needs and issues.

Furthermore, all hardware we provide is covered by an extensive manufacturer’s warranty that is the result of Phonelink’s longstanding collaboration with TE Connectivity. One example of how Phonelink’s focus on quality paid off was when we were awarded the contract with the Digital Technium, based in Swansea Universities main campus. Due to a manufacturing fault in the patch panels that had been installed the entire building and the 20 businesses housed lost some of their network capabilities. Through the digital testing already mentioned and our technicians fast response times due to our local headquarters, we were able to replace all the defective parts quickly and with no cost to the client.

Contact us on 01792 870104 to speak to us about any data networking or telephone system requirements you may have or if you’re looking for an instant quote  for a replacement telephone system input your requirements here.