About us

Since the company commenced trading in 1994, Phonelink Installations Limited has established itself as a leader in the provision and integration of voice and data applications with a reputation for quality and service. This has been achieved by the company's ability to provide relevant and cost effective solutions that address customers true needs, and by providing impartial advice on all aspects of business communications.

We are ideally placed to deal not only with today's complex systems, but also with the growing demands of tomorrow's rapidly emerging technologies. We believe that our depth of experience and our ability to offer total solutions, together with our commitment to customer care enable us to provide a quality of service to all of our customers.

Our reliable and highly recommended reputation comes from year of working with schools, local health boards, universities, councils and both large and small businesses to help maintain both their IT infrastructure and telephone systems at all levels. We pride ourselves on our excellent level of customer service, our commitment to the very highest level of installation, service and maintenance and our continuing to partnership with top providers and products so that our customers get the best that the market can offer.

We are based in Swansea, South Wales, and install phone systems and data solutions throughout Wales. Our fully trained staff offer expertise not only in phone systems but also in areas such as VoIP, CTI, voice mail and call recording as well as options for cheaper calls, leasing equipment and security aspects such as CCTV / IP cameras.

All work and technical procedures are carried out to the Industry Standard ISO/IEC 11801 and to the Telecommunications Industry Association Code of Practice.

Phonelink is an equal opportunities business that actively pursues language and environmental awards to mitigate our impact on the environment and further develop our sustainability. We have been awarded BS 8555 for our environmental record.

Phonelink is a BS EN ISO 9001:2015 accredited company. We are also a Certified Installer for Ultima data & fibre products and a full CommScope Partner, we have CommScope trained staff qualified to design, deliver and warranty CommScope (Krone) solutions.

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